Integrations
Website chat is included. Connect the tools you already use.
The widget is the channel that ships. Integrations and Channels are Connect screens: paste a token or webhook and the thread lands in the same inbox when connected. Discord, WhatsApp, Messenger, Instagram, SMS, and phone are available that way — not a promise of Crisp-depth for every network. X, Viber, and Line stay coming soon.
Live connects
Tokens and signed webhooks. Not OAuth for every SaaS tool. You paste a secret; we do not browse an app store first.
Slack
Incoming webhook notifies a channel. Thread replies map to the Cove conversation when Events and channels:history are set.
Shopify
Signed order webhooks post into the inbox.
Stripe
Signed invoice events land on the contact.
Linear
Create an issue from a conversation.
HubSpot
Private app token. We verify it against the contacts API.
Discord
Bot token and public key on Connect. /support and Send to Cove open inbox threads when connected.
Webhook
Signed JSON for Zapier, Make, or n8n.
Connect screens
Paste a token or webhook on each Connect screen. WhatsApp, SMS, email, and phone callbacks land in the same inbox when connected — not Crisp-complete depth for every network. X, Viber, and Line are coming soon.
Email
Outbound via Resend. Inbound is the Cove receive address — forward your support inbox.
WhatsApp
Cloud API. Meta HMAC required. Replies send back.
Telegram
Bot token. Cove registers the webhook on connect. Replies send back.
Messenger
Page token and app secret. Meta HMAC required.
Instagram
Professional DMs. Meta HMAC required.
SMS
Twilio. Signed webhooks. Agent replies send back to that number.
Phone
Twilio voice inbound plus widget callbacks. Agents return the call — Cove does not dial out.
Why the catalog is short
A plugin store is a second product. Cove’s catalog is tokens and signed webhooks you can finish the same afternoon. Switch for the messenger and the desk; keep extra tools beside Cove if you need them.
FAQ
Frequently asked questions
Tokens, not a 100-app OAuth catalog. Website chat is included.
No. You paste a token, incoming webhook, or endpoint URL. Slack Events need the app signing secret. Thread replies need a bot token with channels:history (and groups:history for private channels). Open Integrations in the app after sign-in.
The widget is the live channel, not a plugin. Install it from the snippet page.
No. Slack, Discord, Shopify, Stripe, HubSpot, Linear, a signed webhook, and the channel list. That is the catalog — and those connects work.
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