Campaigns
Outbound on the same desk as chat and help
Campaigns send email to contacts who already have an address — everyone, or a People segment. Widget studio fires teasers when the URL matches, after a delay. That is how Cove does outbound.
URL teaser — Widget studio, not Series
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Send loop
Open Campaigns (Broadcasts in the desk). A person writes the copy. Cove sends through Resend. Delivered, opened, and clicked stay at 0 until Resend reports them.
01
Name, subject, body
Optional template. Segment or tag, or everyone with a real address.
02
Audience preview
Real emails only. Unsubscribed addresses are skipped.
03
Review send
Sequential. Cap 200 contacts. Extra addresses are skipped.
04
Clicks
Resend events. Cove does not invent open or click rates.
05
Unsubscribe
Every mail includes a link and RFC 8058 one-click List-Unsubscribe.
What this is not
| Claim | Cove |
|---|---|
| Series / Product Tours | No. URL-contains + delay teasers live in Widget. One teaser rule, not a journey builder. |
| A/B or surveys | No. |
| Scale send | Sequential loop, cap 200. Not a queue past that. |
| Inbound mailbox | Campaigns are outbound. Inbound is a separate Email connect, after MX is live. |
Help: Email campaigns.
Email campaigns
Write a name, subject, and body. Optional segment or tag. Cove sends through Resend to real addresses on the contact record. Sequential send, cap 200. Clicks from Resend. RFC 8058 one-click unsubscribe.
Page teasers
Starter chips. Optional welcome teaser. URL-contains plus delay bubbles in Widget studio. A person can still message first from the inbox. Not Series and not Product Tours.
FAQ
Frequently asked questions
Email a segment. Cap 200. RFC 8058 unsub. Not Series.
Yes. Open Campaigns (Broadcasts) after you sign in. Sequential send, cap 200. See email campaigns.
URL-contains + delay teasers in Widget studio. Starter chips sit on the home pane. There is no journey builder, A/B, or Product Tours.
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