Contact
One address. A form if you prefer it. Remote, US Eastern hours — not a phone tree and not a 24-hour desk. Product, install, billing on a trial, plans, press, and careers all land here.
FAQ
One inbox. Hours, legal, and when to use the in-app note instead.
Not a scheduled product tour by default. The inbox demo at /inbox?demo=1 and the widget on /livechat are the product. If a plan needs a call, we will say so by email.
Write help@coveinbox.co with the framework you need. We do not pretend to be HIPAA-ready in marketing copy. Privacy and subprocessors are on /privacy.
Signed-in customers can send a support note from the app — that route knows the workspace. This page is for people who are not in the product yet, or who prefer email.
No. One email, hours above, and this form. Incident status is /status. We will not invent a phone tree.